Abroad Abu Dhabi Administrador de SAP Administrador/a sistemas Administrateur Reseaux Administrateur Windows Administration Manager Administrative Management Specialist Administrator Coordinator Alexandria Alpinista analista Analista bi angola Angolan Business Development officer Appui aux parlements Arabic artigos Assistant technique Assistente Comercial Aveiro Avignon bahia Bangalore Barcelona. Madrid Belgium belo horizonte Benin Bilingual Boston Braga brasil brasilia Brazil Broadcast Service Engineer Burundi Business Development C++ Cabling Coordinator Cameroon Canada carreira Edward Snowden Marcelo Santos NSA segurança da informação snowden ceara Central African Central African Republic Certificação Chad Chef d'équipe Chef de Base Chef de Mission Chef de projet Chef du Projet Chile Coimbra Comunications Congo Consultant International Consultor Técnico Consultores de Segurança Contract Manager coordenador Coordenador TI Coordinateur Administrateur Finances Coordinateur administratif (N'Djamena) Coordinateur Administratif et Financier COORDINATEUR MEDICO-NUTRITIONNEL Country Director Country Managers Cracóvia Crane CRM Democratic Republic Congo Democratic Republic of the Congo Deputy Country Director Developpeur Directeur de Programme Director of Operations Dubai dynamics navision Economiste Egypt Electrical Engineer emprego Engineer Espanha Espanhol Estrangeiro Evaluation Projet Nutrition Expert de formation agricole Expert en formation exterior Facebook Field Manager Finadmin França France Friends General Systems Manager Gerente Administrativo Financeiro Gerente de Operações gerente TI GOOGLE Head of Engineering Help Desk Manager hosting architect HR Manager India Infirmier Ingénieur en Eau et Assainissement Internal Auditor Investigation Services IT Administrator IT Governance Analyst IT Jobs Ivory Coast Java jobs Juniper La Ciotat La Coruña Lawyer Legal Officer lemcom Lifting Operations LinkedIn Lisboa Log Log-admin Logisticien London londres Luanda Madrid Malongo Manhattan Manosque Marseille Médecin Expert en Santé Publique MEDEWERKER LABO middle east Montreal Montréal Montreal (QC) North Africa Nutrition Cluster Lead Officer Online Sales and Operations operações Operador de Vending operations analyst pernambuco Petroleo Php PMO Analyst Polónia Porto portugal Portuguese Product Manager Program Manager programador Programmer Analyst C#.NET Programmeur Project Coordinator Protection Programme Manager Provence qatar Quebec Québec redes Réform de la Justice Régisseur/Chef d'équipe ? Programme d'appui aux parlements Reports Officer Reproductive Health Technical Advisor Resume Rio de Janeiro Riyadh Sales Salvador Santarem sao paulo São Paulo SAP security Senior Account Manager Senior Executive Senior Infectious Disease Technical Advisor Senior Managers Senior Network Engineer Senior System Engineer Senior Technical Advisor sergipe Sistemas operacionais Site Aquisition Manager site engineer Software Engineer Spain Spécialiste Spécialiste en eau et assainissement SQL Developer Switzerland tant SAPSenior Consul Team Manager Technical Support Specialist Technician Tecnico Tecnico Comercial tecnico informatica tecnico telecomunicacoes Thanks training coordinator Twitter U.S. UAE UNICEF Angola USA Usaid Valbonne Vendas Vila Real Warszawa Watsan Wireless Engineer World

terça-feira, 9 de novembro de 2010

Job: Bilingual Technical Support Specialist - Place: Montreal (Quebec)

MD Physician Services, a Canadian Medical Association company, provides financial and practice management services to Canadian physicians.
Reporting to the Team Lead, Technical Support, the Technical Support Specialist will be responsible for providing technical assistance to clients in English and French regarding telephone and/or electronic support. Able to deal with clients courteously and efficiently, you will handle problems and queries related to clinical management software in an expedient manner, including addressing issues and reassuring clients. Additionally, you will contribute to the reduction of support calls by identifying trends or patterns and forwarding them to the appropriate department.
Specifically, the Technical Support Specialist will:
•       Create and configure user accounts.
•       Evaluate, document and resolve problem calls, and ensure that solutions are made available to the department.
•       Provide training to new customers.
•       Solve issues regarding internal software.
•       Provide computer and internal systems maintenance.
•       Manage the alarm system.
•       Draft technical procedures.
•       Prepare administrative documents (PDF).
•       A college diploma, AEC or Bachelor of Computer Science.
•       Experience in customer service.
•       Fluency in English and French.
•       Good computer knowledge, including proficiency in the use of software.
•       Good judgment to manage work and apply rules.
•       Good communication skills to communicate with colleagues and customers.
•       Meticulous planning skills and strong organizational, interpersonal and teamwork skills.
•       Initiative, with a willingness to learn and the ability to adapt easily to changes.
This is your opportunity to contribute to a corporate culture based on teamwork and service excellence. For more information, visit to register and apply online.

Nenhum comentário:

Postar um comentário

Observação: somente um membro deste blog pode postar um comentário.