1. Problems analyzying and solving relating to issues with:
- Microsoft Windows at system level
- Range of Windows applications like MS Office and operating system software
- Administration of network hardware and software:TCP/IP, UDP, DNS, DHCP, DC; Switch, router, hub, FW; Mail Server (POP3, SMTP, web mail).
3. Basic project management activities
4. Translating from users language to IS/IT language and vice versa5. Working in a team environment as well as independently
Requirements
Essential:
- University/college degree
- A minimum 2 years of working experience in IT
- Knowledge related to the OS (Windows system level)
- Wide range of Windows applications (MS Office, system software)
- Network administration experience (with all related HW/SW)
- CP/IP, UDP, DNS, DHCP, DC; Switch, router, hub, FW; Mail Server (POP3, SMTP, web mail)
- Fluently in English
- Solid experience within descop/technical support in a distributed environment
- Strong organization skills
- Decision making, Customer Srevice, Problem Solving
- Business oriented
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