Job: IT Support - Place: Wrocław (Poland0

Job description

1. Problems analyzying and solving relating to issues with:

• Microsoft Windows at system level
• Range of Windows applications like MS Office and operating system software
• Administration of network hardware and software:TCP/IP, UDP, DNS, DHCP, DC; Switch, router, hub, FW; Mail Server (POP3, SMTP, web mail).

2. Technical Support of desktops ina distributed environment
3. Basic project management activities
4. Translating from users language to IS/IT language and vice versa5. Working in a team environment as well as independently


Requirements

Essential:

• University/college degree
• A minimum 2 years of working experience in IT
• Knowledge related to the OS (Windows system level)
• Wide range of Windows applications (MS Office, system software)
• Network administration experience (with all related HW/SW)
• CP/IP, UDP, DNS, DHCP, DC; Switch, router, hub, FW; Mail Server (POP3, SMTP, web mail)
• Fluently in English
• Solid experience within descop/technical support in a distributed environment
• Strong organization skills
• Decision making, Customer Srevice, Problem Solving
• Business oriented

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